Privacy Policy

May 1, 2025

1. Information We Collect

We collect the following personal information to provide our Services: • Required: Name, email address • Optional: Phone number, company/team name • Automatically collected: IP address, browser type, visit timestamps, service usage data

2. How We Use Your Information

We use the collected information solely for the following purposes: • Responding to project inquiries • Sending proposals and estimates • Executing and fulfilling contracts • Improving our services and analyzing website usage

3. Data Retention

We retain personal information only as long as necessary for the purposes described above: • Inquiry data: 1 year from submission • Contract-related data: 5 years from contract termination (as required by commercial law) • Website visit logs: 6 months from collection

4. Sharing with Third Parties

We do not sell or share your personal information with third parties except in the following circumstances: • With your prior consent • When required by law or regulation • To service providers who assist in our operations, within the minimum scope necessary

5. Service Providers

We use the following third-party service providers to operate our Services: • Inquiry notifications: Slack (Salesforce, Inc.) • Website hosting: Vercel Inc. • Web analytics: Amplitude (usage statistics, session replay)

6. Your Rights

You have the right to: • Access your personal information • Request correction or deletion of your data • Request suspension of data processing • Withdraw consent To exercise any of these rights, please contact us at hello@indexstudio.io.

7. Security Measures

We implement the following technical and organizational measures to protect your data: • Encryption in transit (TLS/SSL) • Access control and permission management • Logging and monitoring of data processing systems

8. Contact

For any questions or concerns regarding your personal information, please contact us: • Email: hello@indexstudio.io We will respond to your inquiries promptly.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated effective date.